Support Policy

Support Policy

At Jami Talbeena, we are committed to providing reliable, transparent, and timely support to our customers, sellers, distributors, and business partners.

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Scope of Support

We offer support for the following:

• Product information and usage guidance

• Order-related queries and availability

• Seller onboarding and policy clarification

• Returns, replacements, and complaints

• Distributorship and business enquiries

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Support Channels

Support requests can be raised through:

• Phone support

• Email communication

All queries are handled by our support team during standard business hours.

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Response Time

• We aim to respond to support queries as early as possible.

• Resolution time may vary depending on the nature and complexity of the request.

• Some issues may require internal verification or additional documentation.

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Limitations of Support

• Support does not include medical advice or treatment recommendations.

• Issues arising due to improper usage, storage, or misuse of products are not covered.

• Final decisions regarding resolutions rest with Jami Talbeena management.

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Right to Modify Support Services

Jami Talbeena reserves the right to:

• Modify or discontinue any support service without prior notice

• Decline support requests that violate company policies or legal guidelines

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Policy Updates

This Support Policy may be updated periodically to align with operational, legal, or business requirements. Continued association with Jami Talbeena implies acceptance of the updated policy.

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Contact Support

For support-related queries or assistance:

Phone: 8057080377
Email: mohdaslamraza4@gmail.com